Frequently Questions
Our items are meticulously crafted from high-quality material from a special combination of vulcanized rubber and the finest Waterproof material, we strives for perfection and luxury in all of its product offerings.
Yes, our straps are Hypoallergenic. K-Red straps are also resistant to UV Rays, dust, stains, stretch and tear. The extreme durability of this premier rubber material is only rivaled by its incredible comfort.
Yes! Thanks to the rubber integration, our straps are water-resistant and sweat-proof, making them ideal for everyday wear, including outdoor and sports activities.
Our watch straps are designed to be versatile and compatible with a wide range of watches, from Rolex, Panerai, Omega, Tudor, IWC, Tag Heuer, Breitling, Patek Calatrava and many more.
Yes, we offer various buckle options, including tang buckles, deployant clasps and more. You can select your preferred buckle type when ordering as an add-on.
Yes, we do. Our straps are fully customisable. You can also customise your strap with various stitching, threads, materials, colors, and other details to create a strap that suits your style.
To know more about custom order, you can discuss it with us on description box.
As we do everything with hand without fast machine/tools, we will need 7-14 business days to complete making your strap. However, for ready made item, we will ship it in 24 hours.
Absolutely! With numerous options to choose from, finding the perfect strap for your watch can seem overwhelming. Our friendly customer service team is here to help you make the best choice. For assistance, please contact us through our Contact Us page, and we'll be delighted to guide you in selecting a strap that enhances the look of your watch.
Shipping & Taxes
We ship to many countries Worldwide. However, there are a few exceptions due to various shipping constraints. See: Shipping & Delivery
We ship all International orders via DHL Express & FedEx, which typically arrives at your destination within one week.
Yes, we subsidise part of the shipping cost based on your order value. Shipping cost is FREE when your order meet minimum of $250 USD. The actual shipping cost if you haven’t meet the criteria of $250 will show during checkout. It will be different depending on the location you are at.
No, we do not ship to PO Box addresses, APO, or FPO addresses. We only ship to Residential and Business/Company addresses.
About Things in General
Upon placing your order, you will receive an email order confirmation from us.
Yes, you can initiate a return/refund/exchange for a defective product within 30 days of order delivery. This applies whether it's a ready made or custom-made strap.
The strap must be 100% unworn, with no bending or creases on the leather, and the buckle tongue must not be fitted through the strap hole.
If you receive a defective product due to our mistake, it is eligible for return, refund, or exchange within 30 days of order delivery.
Please allow 7-14 business days from the time you ship your order for your return or exchange to be processed.
All return costs are generally paid by the customer, except when the return is initiated due to our mistake.
We offer a 1 Year warranty on all our products, demonstrating our commitment to their quality. Our warranty covers everything except accidental damage or general wear and tear. If you encounter any issues with your Liger product, please contact us and we will assist you.